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Patient Feedback

Our team at the HSA value the feedback of our patients and visitors as we strive to deliver the best experience at each of our facilities. Whether you have a problem, question, complaint, special need or wish to commend a department or employee, we encourage you to reach out to our Patient Experience team at patientexperience@hsa.ky or 244-2736. Find out more about our Patient Experience Services.

Patient Feedback Form

It is our mission to provide high-quality health care with compassion. We appreciate your feedback. It is an opportunity to

  • understand what is working well
  • learn what improvements we need to make to provide the best possible care and experience to our patients and their loved ones
  • celebrate caregivers who go the extra mile to provide compassionate and exemplary care
Your Name

Please enter your full name.

Patient's Name (if different from above)

Please enter your email so we can get in touch.

Please enter your number so we can get in touch.

Preferred Contact Method 

Please provide an account of your experience whether it is a compliment or complaint. Include any details of service and staff. This may help us to follow up on the matter and deliver a timely response.